StaffBalance Client Testimonials

Joe Walsh, Head of Sales Bord Gais

“Our collaboration with StaffBalance resulted in cost savings of over €400,000. We were able to pin-point costs associated with non-core activities”

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Peter Williams, Head of Operations, Haven Mortgages

“StaffBalance helped us to improve customer service levels (SLAs) by ensuring that the business was adequately staffed to do the work speedily and with quality assurance. Using StaffBalance we are able to ensure retention of our best staff, by allowing them to have that work life balance. We can now show how IT System changes have delivered on the benefits that we expected.”

John Delaney, Director of Homeloans, KBC Bank

“Our clients experience has shown that 12% of their employees’ time is spent inefficiently. Savings of up to 10 times the cost of the analysis have been achieved. We now have greater certainty on our required staffing levels because they are now based on facts, not estimates.”

Neil McKeever, Head of Finance, Haven Mortgages

“Initially, we were extremely sceptical that StaffBalance could deliver the productivity improvements that they claimed. We are now delighted with our programme of efficiency. The StaffBalance product facilitates measurement and active monitoring of cost savings realisation.”